Our Privacy Policy
Last reviewed: 31st August 2025
Privacy Policy: Retail and E-commerce
Effective Date: 31st August 2025
1. Who We Are
Our website address is: https://jhmotiv.shop. JHMotiv.Shop is an e-commerce platform where users can browse and purchase products, create accounts, leave reviews, and interact with content.
2. Information We Collect
a. Personal Information
We collect personal data when you:
- Register or create an account
- Place an order
- Leave a review or comment
- Contact us for support
This may include:
- Name
- Email address
- Shipping & billing addresses
- Phone number
- Login credentials
- Payment details (processed securely via third-party services)
- Responses on forms filled out
b. Automatically Collected Information
When you visit our site, we may collect:
- IP address
- Browser and device information
- Pages visited, time on site, and clickstream data
- Cookies and similar tracking data
c. User-Generated Content
- Comments
- Product reviews
- Uploaded media (e.g., profile photos)
3. Comments and Reviews
When visitors leave comments or reviews, we collect the data shown in the comment form, the visitor’s IP address, and browser user agent string to help spam detection. We may use the Gravatar service to display profile pictures. After your comment is approved, your profile picture may be visible publicly.
4. Media Uploads
If you upload images to the site (e.g., for your profile or reviews), please avoid uploading images that contain embedded location data (EXIF GPS). Other users may download and extract location information from images on the site.
5. Cookies and Tracking Technologies
We use cookies and local storage to enhance your experience and ensure the site functions correctly.
1. Essential Django Cookies (Strictly Necessary)
sessionid: Manages your active session (e.g., keeping you logged in).csrftoken: A security cookie to prevent Cross-Site Request Forgery attacks.messages: Used to display temporary notifications (e.g., "Item added to cart").
2. Preferences & Consent
user_consent(Cookie & Local Storage): Remembers your choice to accept or reject non-essential cookies.
3. Third-Party Services
- Stripe: Sets cookies for fraud detection and secure payment processing.
- Cloudinary: May set technical cookies for media load balancing.
- Google Analytics: If accepted, uses cookies to track site usage statistics.
You can manage your cookie preferences through your browser settings.
6. Embedded Content from Other Websites
Articles or pages may include embedded content (e.g., videos, images, social posts). Embedded content from other websites behaves as if you visited the source site directly. These sites may collect data about you, use cookies, and embed third-party tracking. They are governed by their own privacy policies.
7. How We Use Your Information
We use your data to:
- Process and ship orders
- Create and manage your account
- Respond to inquiries or support requests
- Send order confirmations and updates
- Publish reviews and comments you submit
- Improve our website and services
- Send newsletters or promotional content (with your consent)
8. Who We Share Your Data With
We do not sell your personal data. We may share it with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics providers
- Email marketing platforms (with consent)
- Spam detection and security tools (e.g., Akismet)
If you request a password reset, your IP address will be included in the reset email.
Coaching Calls & Scheduling Integration
When you book a coaching call through our website, scheduling is managed via a third-party service (like Calendly). As part of the booking process, we collect your name, email address, phone number, and responses to intake questions. We use this information to schedule, manage, and tailor your sessions. All session content is treated as confidential.
Your name, email, and phone number may also be used for follow-up communications related to coaching services or marketing content (with the option to opt out). The scheduling service processes your data in accordance with its own Privacy Policy.
Use of Anonymized Information
We may draw on general insights, themes, and experiences shared during coaching sessions to create educational content, training materials, or books. This information is always anonymized and will never be linked to you in any way that makes you personally identifiable.
9. Data Retention
Comments and their metadata are retained indefinitely. For registered users, we store the personal data in your user profile indefinitely, unless deleted. Users can see, edit, or delete their personal data at any time (except for usernames). Website administrators can also access and edit this information.
10. Your Rights
Depending on your location, you may have the right to:
- Request a copy of your personal data
- Request corrections or updates
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing emails
To exercise these rights, contact us at: support@jhmotiv.shop
11. Data Security
We implement appropriate technical and organizational measures to safeguard your information. All payment transactions are encrypted and processed via secure third-party gateways. However, no online platform is 100% secure. We encourage you to keep your login credentials confidential and notify us of any suspicious activity.
12. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service (e.g., Akismet). Your data may also be stored or processed via cloud services outside your country, subject to applicable data protection laws.
13. Children’s Privacy
Our site is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the site constitutes your acceptance of the revised policy.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@jhmotiv.shop
Website: https://jhmotiv.shop
Privacy Policy: Coaching Services
Effective Date: 2nd October 2025
Welcome and Commitment
Welcome to JHMotiv.Shop (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly, particularly regarding our coaching services. This Privacy Policy explains how we collect, use, share, and protect your information when you book and attend coaching sessions.
1. Information We Collect
a. Information Collected During Booking and Scheduling (via Google Forms/Calendar)
We collect the data necessary to schedule and prepare for your sessions:
- Contact Information: First and last name, email address, and phone number (optional).
- Intake Information: Responses to intake questions (e.g., goals, preferences, or information you provide to help structure your session).
b. Information Collected During Sessions (via Google Meets/Gemini)
All coaching sessions conducted via Google Meets are recorded and transcribed to ensure accuracy in follow-up and action planning.
- Session Content: The full audio recording and the written transcript of the session.
- Action Plans: Summarized action plans derived from the session content.
c. Other Data
We collect login credentials for any member area and automatically collected information such as IP address and browser type for security and service monitoring.
2. How We Use Your Information
We use your data strictly for the following purposes:
- Session Management: To schedule, manage, and send confirmations/reminders for your coaching appointments (using Google Calendar).
- Session Preparation: To prepare and tailor sessions to your specific needs and goals.
- Action Plan Delivery: To generate and send personalized action plans to the email address you provide (Action plans are derived using Gemini to analyze the session transcript).
- Service Improvement: To improve our coaching methods and services.
- Communication: To respond to inquiries and send follow-up communications related to your coaching services.
- Marketing: To send marketing or promotional content specifically related to our coaching programs, with the option for you to opt out at any time.
Use of Confidential and Anonymized Information
All information you provide through intake forms or during sessions is treated as confidential. We may draw on general insights, themes, and experiences shared during coaching to create educational content, training materials, or books. This content is always anonymized and will never be linked to you in a personally identifiable way.
3. Data Sharing and Third-Party Services
We do not sell your personal data. We share your information only with the necessary service providers required to deliver the coaching program:
- Google Meets / Gemini: Google Meets hosts the session, and Gemini is used to generate transcriptions and action plan summaries from the session content.
- Google Calendar / Forms: Used for scheduling, calendar management, and collecting intake information.
- Email Service Provider: Used to send action plans and follow-up communications.
- Payment Processors: For securely processing payments for services.
- Security Tools: For general service security and spam detection.
4. Data Retention and Your Rights
Data Retention
We retain records of your personal data and session transcripts for as long as necessary to provide you with the services, maintain required business records, and comply with legal obligations. You can request the deletion of your personal data (subject to legal limits).
Your Rights
Depending on your location, you may have the right to:
- Request a copy of your personal data we hold.
- Request corrections or updates to your data.
- Request deletion of your data (Right to be Forgotten).
- Withdraw consent for marketing emails at any time.
To exercise these rights, please contact us using the information below.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your information, including the use of secure third-party platforms (Google) and encrypted communication channels. However, no online platform is 100% secure. We encourage you to keep your login credentials confidential and notify us of any suspicious activity.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@jhmotiv.shop
Website: https://jhmotiv.shop
Entity: John Hummel
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.